1. What makes American HiFidelity Co. cables special?
Our cables are completely custom and handcrafted in the New York, using meticulously selected materials to ensure superior audio fidelity and durability. We pride ourselves on transparency, craftsmanship, and sourcing as many American-made components as possible. Once assembly is complete, every cable receives its own serial number, and we rigorously test and record inductance, capacitance, and resistance values to ensure consistent performance.

2. Can I return or exchange my cables if I’m not satisfied?
YES!!! We offer a 30-day satisfaction guarantee. If you're not completely happy with your cables, simply reach out, and we'll help you with a return or exchange.

3. What is the turnaround time for custom cable orders?
Typically, custom orders ship within 7-10 business days, depending on complexity and order volume. We’ll keep you updated throughout the process.

4. Do your cables really improve sound quality, or is it just marketing hype?
Our cables are carefully engineered and tested to provide the purest signal from amp to speaker, with as little, resistance and interference as possible. Many customers notice improvements in audio fidelity, when compared to their old speaker wire. We encourage you to experience the difference firsthand. Your ears will be the judge!

5. Are your cables stiff? Is this an issue for installations?

Our premium cables use multiple gauge solid core copper for optimal audio performance, making them firmer than traditional stranded cables. However, that deliberate stiffness helps them maintain their shape neatly around corners and furniture, keeping your setup tidy. Pair them with our exclusive Integrated Cable Risers for a striking, professional display that will truly impress.

6.Can I customize the cables to fit my specific audio setup?
Absolutely! Our custom configurator lets you choose cable length, connector type, color and finish of cable risers. We’ll even personalized like how long do you want you leads for polarity? Your setup should look and sound exactly how you want.

7. Do you offer any warranty on your cables?
Yes! All American HiFidelity Co. cables include a 3-year warranty covering any manufacturing defects. We also offer a refurbishment program to keep your cables in peak condition long-term.

8. What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for your convenience.

9. How can I stay informed about new products or promotions?
Join our mailing list or follow us on social media to be the first to hear about new releases, special bundles, and exclusive promotions.

10. Where can I contact you for more questions or support?

Feel free call / text us : (315) 400-0048. Our office hrs. are 7pm-11pm est. Monday-Friday. You can always reach us through our contact form on the website or email us directly at support@american-hi-fidelity.com.

We’re always happy to help!